Shipping policy
All orders are shipped within 5 business days of receipt Monday – Friday 8 am – 5 pm. Orders placed between 4 pm and 5 pm on Friday are due for processing by the following Monday. We use the United States Postal Service and FedEx to deliver our orders. If the shipping carrier provides a tracking number, we will update your order with the tracking information.
The following addresses cannot be delivered: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific. * Please note that we are unable to deliver to addresses containing PO Box numbers. Signature confirmation policy At BELLAMYRA, we prioritize the safety and satisfaction of our customers. To enhance delivery security, we provide a signature-required service for all products in the BELLAMYRA Automatic Feeder and the BELLAMYRA Pet logo pendant customization series. This ensures that your purchase is securely received upon delivery. If no special instructions are provided at checkout, this signature-required service will be applied by default to all eligible products. Customers who prefer not to use the signature-required service may opt out by notifying us in advance. or (Simply leave a message with your request, and we will update your order accordingly.) Important Notice: By opting out of the signature-required service, BELLAMYRA cannot assume responsibility for claims involving shipments where the carrier confirms successful delivery to the specified address but the recipient reports non-receipt. In such instances, customers will need to directly liaise with the shipping carrier to resolve the issue. We appreciate your understanding and cooperation in helping us ensure a secure and reliable delivery experience.
The following addresses cannot be delivered: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific. * Please note that we are unable to deliver to addresses containing PO Box numbers. Signature confirmation policy At BELLAMYRA, we prioritize the safety and satisfaction of our customers. To enhance delivery security, we provide a signature-required service for all products in the BELLAMYRA Automatic Feeder and the BELLAMYRA Pet logo pendant customization series. This ensures that your purchase is securely received upon delivery. If no special instructions are provided at checkout, this signature-required service will be applied by default to all eligible products. Customers who prefer not to use the signature-required service may opt out by notifying us in advance. or (Simply leave a message with your request, and we will update your order accordingly.) Important Notice: By opting out of the signature-required service, BELLAMYRA cannot assume responsibility for claims involving shipments where the carrier confirms successful delivery to the specified address but the recipient reports non-receipt. In such instances, customers will need to directly liaise with the shipping carrier to resolve the issue. We appreciate your understanding and cooperation in helping us ensure a secure and reliable delivery experience.